Mobile coverage survey
Survey mobile signal where customers report problems, to plan new masts and small cells.
Overview
Phones need signal from OPS Mobile towers to call, text and use data. Dead spots happen behind buildings, underground and far from masts. A survey records the signal at the reported spot so planners can add a mast or small cell.
Jobs this covers
mobile_coverage — certificate: Radio survey (recommended)
The equipment — what everything does
Signal bars on your phone
Live signal strength from the nearest tower.
In game: Shown in the status bar; walk the area.
Tower map
Every mast and its coverage.
In game: OPS Hub → Tower map.
Tools & PPE
Engineer laptop & console cable
Configures routers, NVRs and servers, runs speed tests and opens OPS Hub.
Hi-vis vest & hard hat PPE
Makes you visible to traffic and protects your head from falling objects and low beams.
Standalone servers: tools are in your van (OPS Work → My van & tools). Items servers: collect them — and the job’s parts — at an OPS depot.
Step by step
Set GPS from the job.
Press 'Start work' and walk the area while the timer runs.
Check your phone's bars at different points.
Press Complete when the time is done.
Health & safety
Working in the street
Risk: Traffic and pedestrians around open chambers, cabinets and poles.
Control: Wear hi-vis and set out cones and barriers before you start. Never leave a chamber open and unattended.
Lone working
Risk: Surveys are often done alone.
Control: Tell dispatch where you are and keep your phone charged.
In game you confirm these in a risk assessment before starting. Skipping them on risky work can cause a fall or a shock — and it’s logged as a safety incident.
When it’s not done correctly
Leaving the area
The on-site timer pauses.
No signal to report back
The survey still counts — note it as a dead spot for planners.