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Exam · IT support
Pass mark 75%. Sign in with your staff account to record the result.
1. How does a workstation laptop get online?
Through its Ethernet port, cabled to a router/switch with internet
Magic
Bluetooth
2. A laptop shows 'Cable unplugged'. You should…
Call the bank
Restart the city
Run and terminate a CAT6 run to it
3. A support visit is finished when…
The on-site work time is complete
You arrive
You leave
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