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Fibre testing & repair

Find and fix breaks and bad splices in the fibre network so every ONT behind them lights up again.

Overview

When several ONTs in one area go dark together, OPS Network raises an outage. The cause is usually a break in the fibre, a damaged joint or a failed splice. Work methodically: test light at the DP, then at the cabinet, then use the OTDR to measure exactly how far along the cable the break is. Repair jobs are timed on site, so you must stay at the location while the work progress fills.

Jobs this covers

fibre_test, fibre_repair — certificate: Fibre splicing & testing (required)

The equipment — what everything does

OTDR / light meter

Shows the light level and the distance to a fault.

In game: Use it at the DP or cabinet during the job.

Fusion splicer

Re-joins broken fibres with a low-loss splice.

In game: Used during the on-site work.

Joint / splice tray

Holds and protects the repaired splices.

In game: Placed on the pole or in the chamber from /towers.

Tools & PPE

Optical light meter / OTDR

Measures how much light arrives down a fibre, and where along it a break or bad splice is.

Fibre fusion splicer

Melts two cleaned and cleaved fibres together into one low-loss joint.

Ladder

Reaches walls, ceilings and pole steps. Place it at a 1-in-4 angle on firm ground.

Cones & barriers

Keeps people and traffic away from open chambers, cabinets and ladders on the pavement.

Hi-vis vest & hard hat PPE

Makes you visible to traffic and protects your head from falling objects and low beams.

Safety glasses PPE

Protect your eyes from fibre shards, drilling dust and laser light.

Fall-arrest harness PPE

Clipped to a pole or anchor point, it stops a fall when you work above 2 m.

Standalone servers: tools are in your van (OPS Work → My van & tools). Items servers: collect them — and the job’s parts — at an OPS depot.

Step by step

1
Check the outage on OPS Hub

See which lines are down and where — the break is between the last working point and the first dark one.

OPS Hub → OPS Network ISP → Outages phone
2
Go to the job location

Set the GPS from the job page and set out cones on arrival.

Cones & barriers Job address carry
3
Test the light

Measure at the DP or cabinet and use the OTDR to find the distance to the fault.

Optical light meter / OTDR DP or cabinet test
4
Start the repair

Press 'Start work' on the job and stay on site. Re-splice the broken fibres.

Fibre fusion splicer At the fault splice
5
Seal the joint

Put the splices in a tray and close the enclosure.

At the joint kneel
6
Confirm and complete

When the time on site is reached, press Complete. Check lines come back on OPS Hub.

OPS Work → the job phone

Health & safety

Working in the street

Risk: Traffic and pedestrians around open chambers, cabinets and poles.

Control: Wear hi-vis and set out cones and barriers before you start. Never leave a chamber open and unattended.

Working at height

Risk: A fall from a ladder or pole can cause serious injury.

Control: Use a ladder at a 1-in-4 angle on firm ground with three points of contact. Above 2 m on a pole, clip on your harness.

Laser light

Risk: Live fibres carry laser light.

Control: Never look into a cut fibre — assume it's live.

In game you confirm these in a risk assessment before starting. Skipping them on risky work can cause a fall or a shock — and it’s logged as a safety incident.

When it’s not done correctly

Leaving the site before the work time is done

The on-site timer stops: you must stay within range until it's complete.

Looking into a live fibre

A serious eye-safety breach. With incidents on, it's logged.

Not checking that lines came back

The outage stays open and customers stay offline, even though you closed the job.