OPS Hub tour

OPS HubThe control room

Every system, one website.

A guided tour of OPS Hub, where staff run their companies and owners run the city: jobs, customers, the ISP, the power grid, CCTV, fuel, tracking, data centres, training and every setting.

Company dashboardsDispatchGrid controlNetwork mapsLive settingsAudit log

Screens below are previews with made-up demo data.

opsphone-store.opslabsystems.cloud/admin/grid
opsphone-store.opslabsystems.cloud/admin/ops
Group balance
$412,880
14 companies
Revenue · 30 d
$96,240
+12% on last month
Open jobs
37
4 emergency
Engineers
22
9 on a job now
opsphone-store.opslabsystems.cloud/admin/cctv
SystemCamerasRecordingRemote
Pacific Standard Bank12 / 12MotionOn
Bean Machine · Vinewood4 / 5ContinuousOff
MRPD Mission Row22 / 22ContinuousPolice

ContentsThe screens

Twenty screens, one login

Staff see the companies they belong to and what their role allows. Super admins see everything.

01Companies & jobs 02A company 03Customers 04Operations centre 05Alerts 06Tower map 07Internet, poles & faults 08OPS Network ISP 09Grid control 10Meters & solar 11Fuel stations 12CCTV systems 13Vehicle tracking 14Gunshot detection 15Web & Domains 16Data & Cloud 17My work 18Classroom 19Settings, jobs & companies 20Users, roles & audit 21OPS Mobile lines & plans 22Customer portal & status

01Companies & jobs

The whole group at a glance

The home screen: money, open work and people across every company you can see, with each company as a live tile.

What you can do here

  • See group balance, 30-day revenue, open jobs and engineers on shift
  • Open any company from its tile, with a 30-day income sparkline
  • See your own jobs and wages at the top
  • Apply to join a company you are not in yet
  • Jump to customers, users and roles
opsphone-store.opslabsystems.cloud/admin/ops
Companies & jobs
Every company you can see
Group balance
$412,880
across 14 companies
Revenue · 30 days
$96,240
+12% on last month
Open jobs
37
4 emergency
Engineers
22
9 on a job now
OPS Network
Internet service provider
9open
4in progress
31done · 7 d
$88,410
OPS Secure
CCTV & security
5open
2in progress
12done · 7 d
$41,900
San Andreas Power & Light
Electricity
7open
3in progress
18done · 7 d
$102,300
OPS Fibre
Fibre network build
4open
1in progress
9done · 7 d
$37,250
OPS Fuel
Fuel stations
2open
1in progress
6done · 7 d
$29,800
OPS Data
Data centres
3open
0in progress
5done · 7 d
$54,120

02A company

Run a company end to end

Each company has its own branded page with tabs for every part of the business.

What you can do here

  • Create jobs, assign them to engineers and sign them off
  • Track SLA due times and emergency jobs
  • Quotes, contracts, stock & purchase orders, assets, fleet, tickets
  • Hire applicants, set roles and wages, post company news
  • Finance: income, spending, invoices and transactions
opsphone-store.opslabsystems.cloud/admin/ops/c/network
OPS Network
Internet service provider · you are Manager
DashboardJobsQuotesContractsStockAssetsFleetTicketsTrainingStaffFinance
JobCustomerDueEngineerStatus
NET-00412
Router installation
24 Grove Street2 h leftJordan ReyesIn progressOpen
NET-00413
Internet outage · emergency
Pacific Standard Bank38 min—AvailableAssign
NET-00409
Wi-Fi access point install
Bean Machine · VinewoodTomorrowSam OkaforAssignedOpen
NET-00405
Speed test & line check
7 Mirror Park BlvdDoneAlex ChenCompletedSign off
NET-00401
New business line
LS CustomsMetJordan ReyesCompletedInvoice

03Customers

Every customer in one place

People, businesses and government sites, with every service, job and invoice they have with any company.

What you can do here

  • Search customers by name, number or address
  • See their broadband, CCTV, trackers, domains and contracts
  • Book a job or raise a quote for them
  • See unpaid invoices and payment history
  • Open the customer portal view they see
opsphone-store.opslabsystems.cloud/admin/ops/customers
Customers
139 places · 412 customers
Search name, phone or addressResidentialBusinessGovernment
CustomerTypeServices
Maria Lopez
555-0142
HomeFibre 500 · CCTV
Pacific Standard Bank
Vinewood Blvd
BusinessBusiness 1G · 12 cams
Mission Row PD
Government
GovDedicated · ANPR
Bean Machine
Vinewood
BusinessFibre 500 · website

Pacific Standard Bank Business

Business 1G broadbandOPS Network · line up · static /29
CCTV · 12 camerasOPS Secure · recording · remote on
Gold SLA contract4 h response · renews in 21 days
Invoice INV-2291 · $1,240overdue 3 days
Book a jobQuote

04Operations centre

A live wall of every network

The NOC view: broadband, CCTV, data centres, cloud and web, power and safety incidents, refreshed live.

What you can do here

  • See what is down right now, across every system
  • Spot outages forming and the customers affected
  • See data hall temperatures and UPS state
  • See safety incidents from engineers in the field
  • Click through to the job or fault
opsphone-store.opslabsystems.cloud/admin/ops/biz/noc
Operations centre
Live · updated 4 s ago
Broadband
486 / 491
5 lines down · 1 outage
CCTV
212 / 218
6 cameras offline
Data centres
24.1 °C
UPS on mains · 1 fault
Cloud · web
100%
61 sites · 18 VMs

Incidents live

INC-00031 · Fibre fault, Paleto Bay12 lines affected · engineer en route
Investigating
Feeder F3 tripped · Sandy Shoresrecloser locked out · crew job raised
Crew out
Rack 4 · failed PSUOPS Data hall LS-1
Job open
Safety incident · fall from ladderno risk assessment · manager alerted
Logged

Data hall LS-1

Temperature
Cooling load
UPS battery

05Alerts

Know the moment something goes wrong

One feed of everything that needs a person: SLA breaches, outages, faults, overdue bills, low stock and safety incidents.

What you can do here

  • See alerts by severity and company
  • Dismiss or open the job behind each one
  • See what was recently resolved
  • Managers get the same alerts on their phone
opsphone-store.opslabsystems.cloud/admin/ops/biz/alerts
Alerts
6 need attention
SLA about to breach · NET-00413
Pacific Standard Bank · Gold SLA · 38 min left
CriticalOpenDismiss
Outage INC-00031 · 12 lines down
Paleto Bay · OPS Network
CriticalOpenDismiss
Stock low · ONT units (3 left)
OPS Fibre · reorder from supplier
WarningOpenDismiss
Invoice overdue · INV-2291
$1,240 · 3 days
WarningOpenDismiss
Certificate expiring · Sam Okafor
CCTV installer · 6 days
InfoOpenDismiss
Data hall on UPS battery
Cleared after 4 min
ResolvedViewDismiss

06Tower map

See the mobile network live

Every mast and Wi-Fi access point on the map, with merged coverage, dead zones and players.

What you can do here

  • Place a tower by clicking the map, drag it to move it
  • Edit range, SSID, password, job lock and the prop model
  • Take towers offline in bulk to simulate outages
  • See dead zones and land coverage %
  • See where players are and their bars
opsphone-store.opslabsystems.cloud/admin/towers
Network map
41 towers · 92% land coverage
TowersPlayersOutages

07Internet, poles & faults

The fibre network, pole by pole

Every pole, cabinet and ONT on a map, with network faults and the state of each customer line.

What you can do here

  • See poles, cabinets, chambers and ONTs on a map
  • Open an ONT: lights, light level, plan, uptime
  • Provision, suspend, resume or cease a line
  • Add notes to a fault and close it
  • Show a fault on the map for the crew
opsphone-store.opslabsystems.cloud/admin/internet
Internet service
312 ONTs · 3 open faults

ONT #2041 Up

PWRPONLOSLANNET
Rx −18.4 dBm3 joints · 1:8 splitter · 412 m
Fibre 500 · OPS Networkup 6 d 4 h
SuspendCease

08OPS Network ISP

A broadband provider in a browser

Lines, packages, IP addresses, outages and support tickets for the OPS Network ISP.

What you can do here

  • Order a line for any customer and book the install
  • Edit packages and prices
  • Manage IP pools, static blocks and reverse DNS
  • Push router settings: Wi-Fi, firewall, port forwards, VPN
  • See and resolve outages and fault tickets
  • See recurring revenue and overdue accounts
opsphone-store.opslabsystems.cloud/admin/ops/isp
OPS Network · ISP
Broadband on the fibre network
LinesPackagesIP addressesOutagesTickets
Active lines
491
+14 this week
Down now
5
1 outage open
Recurring revenue
$21,830
per billing period
Overdue
7
2 suspended
LineCustomerPackageIPStatus
LN-0412Maria LopezFibre 500203.0.113.41Up
LN-0388Pacific Standard BankBusiness 1G198.51.100.8/29Up
LN-037112 Paleto BlvdFibre 150203.0.113.77Down
LN-0350Yellow Jack InnCopper 40203.0.113.12Suspended

09Grid control

Run the power grid like a control room

The real network built in game, live: generation, demand, frequency, every line and feeder, with protection and alarms.

What you can do here

  • Start and stop power station units
  • Open and close breakers from the one-line diagram
  • Shed feeders by priority in an emergency
  • Dispatch crews to faults and send notices to customers
  • Plan maintenance and keep a switching log
opsphone-store.opslabsystems.cloud/admin/grid
Grid Control
50.00 Hz · 312 MW demand · 480 MW online
Live mapOne-lineAlarmsGenerationSubstationsFeedersSwitching log

Alarms

F3 lockoutSandy Shores · permanent fault
Sub A at 88%firm capacity 60 MVA
Dispatch crewNotify

10Meters & solar

Every meter and solar install

Electricity customers, live meter readings and every San Andreas Solar system.

What you can do here

  • See kWh used and live load at every meter
  • See solar output, installed kWp and battery charge
  • Find houses running on battery in a power cut
  • Spot the biggest users
opsphone-store.opslabsystems.cloud/admin/power
Power & solar
214 meters · 31 solar installs
Solar output
68 kW
of 92 kWp installed
Batteries
81%
average charge
Metered load
1.9 MW
right now
On battery
3
homes in a power cut
Solar installOutputBattery
4 Vinewood Hills7.2 kW
Sandy Shores Farm18.4 kW
21 Mirror Park0.0 kW
MeterUsedLoad
M-1021 · Grove St1,284 kWh2.1 kW
M-1044 · LS Customs9,812 kWh14.8 kW
M-1092 · Bean Machine3,407 kWh5.6 kW

11Fuel stations

Tanks, sales and deliveries

Every OPS Fuel station: tank levels, water and leaks, sales, deliveries and tankers on the road.

What you can do here

  • See every tank level, temperature and water
  • Set prices and rename stations
  • Reconcile stock: book against dip
  • Reset an emergency stop, mark a leak repaired
  • Track road tankers on the way
opsphone-store.opslabsystems.cloud/admin/fuel
Fuel stations
6 stations · 2 tankers on the road

Grove Street Open

Unleaded 72%
Super 41%
Diesel 18%
Sales today $3,410variance −0.2%

Sandy Shores Open

Unleaded 55%
Super 80%
Diesel 63%
Sales today $3,420variance −0.2%

Paleto Bay Low stock

Unleaded 9%
Super 33%
Diesel 47%
Sales today $3,430variance −0.2%
RenameReconcile stockMark repairedWater removed

12CCTV systems

Every camera system in the city

All OPS Secure systems with their cameras, recording, remote viewing and events, including number-plate reads.

What you can do here

  • See every system and which cameras are live
  • Change recording mode, retention and remote viewing
  • Share a system with an organisation (e.g. police)
  • Search motion, doorbell and ANPR plate events
  • See faults and the jobs raised for them
opsphone-store.opslabsystems.cloud/admin/cctv
OPS Secure · CCTV
Live
Systems
38
31 recording
Cameras live
212 / 218
6 offline
Faults
3
jobs raised
Plates read
1,204
today
SystemOwnerCamerasRecordingRemote
Pacific Standard BankBank12 / 12Motion
MRPD Mission Rowpolice22 / 22Continuous
Bean MachineM. Lopez4 / 5Motion
24 Grove StreetJ. Reyes0 / 3No power

Plate reads

46EEK572
Del Perro Fwy · 71 mph
82JKL190
Vinewood Blvd · 34 mph
19PQR004
Mission Row · 22 mph

13Vehicle tracking

Every OPS Track unit on a map

Fitted trackers report over OPS Mobile, so the map shows live positions where there is signal and last-known elsewhere.

What you can do here

  • See every tracked vehicle live
  • See theft alerts, tamper and immobiliser events
  • See Mini or Pro, battery and signal per unit
  • Find a vehicle's last known position
opsphone-store.opslabsystems.cloud/admin/track
Vehicle tracking
64 units · 2 alerts
VehiclesEvents

Events

Theft alert · Sultan RSmoved while armed · 1 min ago
Immobilised · Sultan RSby owner
Tamper · Kurumafeed cut · Pro on battery

14Gunshot detection

Shots fired, located on a map

OPS Sentinel sensors hear gunfire and triangulate it. The more sensors that hear it, the smaller the circle.

What you can do here

  • See incidents live with their accuracy circle
  • See which sensors are online and their range
  • Acknowledge, close or reopen incidents
  • See rounds fired and how many sensors heard it
opsphone-store.opslabsystems.cloud/admin/gunshots
Gunshot detection
18 sensors online · 1 active incident
IncidentsSensors

Incident #212 Active

Davis · Grove Street±6 m · 3 sensors · 7 rounds
2 min agoalerted police
AcknowledgeClose

15Web & Domains

The in-game internet, managed

Domains, websites, hosting, certificates and mailboxes for OPS Domains and OPS Web.

What you can do here

  • Search and register domains for any customer
  • Suspend, resume or cancel domains and sites
  • Revoke certificates and manage mailboxes
  • Take down a site that breaks the rules
  • See hosting plans and renewals
opsphone-store.opslabsystems.cloud/admin/ops/web
OPS Web & Domains
The in-game internet
Domains
87
12 renew this week
Live websites
61
4 coming soon
Hosting
44
accounts
Certificates · mail
58 · 93
valid · mailboxes
DomainOwnerSiteSSLRenews
beanmachine.lsM. LopezLiveValid12 daysSuspend
lscustoms.bizLS CustomsLiveValid30 daysSuspend
mrpd.gov.saPoliceLiveEVautoManage
cheapcars.shopJ. DoeTaken downRevoked—Restore

16Data & Cloud

Data halls and the city's cloud

Every data hall, rack and server, and every OPS Cloud virtual server running on them.

What you can do here

  • See servers up, hall temperature and UPS state
  • Stop, start, suspend or delete cloud servers
  • Rename servers and change what they host
  • Clear faults once a server is repaired
  • See cloud capacity left per region
opsphone-store.opslabsystems.cloud/admin/ops/data
OPS Data & Cloud
Region LS-1
Servers up
23 / 24
1 failed PSU
Data halls
2
24.1 °C · on mains
Cloud servers
18
16 running
Capacity
62%
vCPU used

Rack 4 · hall LS-1

U40
Meridian ToR switch
U33
Halcyon C2 · OPS Web hosting
U31
Halcyon C2 · cloud
U28
S4 SAN storage
VMPlanState
web-1SmallRunningStop
db-mainLargeRunningStop
test-boxNanoStoppedStart

17My work

An engineer's own dashboard

What every staff member sees about themselves: jobs, wages, how they are doing and their certificates.

What you can do here

  • See your current and recent jobs
  • See wages earned this week and month
  • See your on-time rate against SLAs
  • See your certificates and when they expire
opsphone-store.opslabsystems.cloud/admin/ops/biz/me
My work
Jordan Reyes · OPS Network engineer
Wages
$4,820
this month
On time
94%
of 51 jobs
On now
1
NET-00412
Certified
3
1 expiring soon
JobStatusWage
Router installationIn progress$180
New business lineCompleted$240
Fault findingCompleted$150

Certificates

Network installationuntil 2 Dec
Fibre splicing & testinguntil 19 Nov
CCTV installer6 days left

18Classroom

OPS Academy, on the web

Every course, lesson, safety module and exam, plus system explainers and slideshows. Results count in game too.

What you can do here

  • Read lessons: kit, steps, safety, what goes wrong
  • Take health & safety modules and exams
  • Track progress toward each certificate
  • Watch slideshow courses on configuring OPS Hub · Network · Power
  • Open to everyone; sign in to record results
opsphone-store.opslabsystems.cloud/admin/ops/classroom
OPS Academy · Classroom
Everything about every job
CCTV installer
OPS Secure
Camera installation
✓
Recorders & remote
Maintenance & faults
exampractical
Network installation
OPS Network
Routers
✓
LAN, Wi-Fi & PoE
exampractical
Electrical installation
Power & Light
Supply & EV charging
✓
Pole transformers
exampractical

19Settings, jobs & companies

Change anything, live

Every setting from both config files with its explanation, plus editors for every job type and every company. Changes apply in about 15 seconds.

What you can do here

  • Search every setting and read what it does
  • Change a value or reset it to the file
  • Edit job prices, wages, certificates and parts, or create new jobs
  • Edit, recolour, switch off or create companies
  • Switch whole systems on or off
opsphone-store.opslabsystems.cloud/admin/ops/settings
Settings
opslabs-phone · opslabs-towers · catalogue
Quick switchesopslabs-phoneopslabs-towersCatalogueJobsCompanies
depot
Work.Mode
Standalone: no items needed. Items: tools, PPE and parts are inventory items.
standaloneReset
Work.RequireSafetyTraining
Staff must pass a job family's health & safety module before taking its jobs.
Reset
Work.PassMark
Exam and module pass mark, in percent.
75Reset
Features.Cloud
OPS Cloud virtual servers (restart needed).
Reset
Work.Depots
Where engineers collect tools, PPE and parts in items mode.
3 depotsReset

20Users, roles & audit

Who can do what — and who did

Accounts, roles and permissions per company, and a full audit log of every change on the platform.

What you can do here

  • Create and disable staff accounts
  • Build roles from 33 permissions
  • Give people roles in each company
  • See every change: who, what and when
opsphone-store.opslabsystems.cloud/admin/ops/roles
Roles & permissions
16 roles

Manager · OPS Network

jobs.dispatch
jobs.verify
finance.view
employees.manage
quotes.manage
admin.settings
admin.companies

Platform audit

job.complete NET-00405J. Reyes · 7 min ago
setting Work.PassMark 70 → 75Admin · 14 min ago
quote.send Q-0091S. Okafor · 21 min ago
company.edit OPS Fuel colourAdmin · 28 min ago
invoice.pay INV-2280M. Lopez · 35 min ago

21OPS Mobile

Phone lines, plans and messages

The mobile carrier side: every phone line, plan and extra, and the support inbox.

What you can do here

  • Search lines and see usage and plan
  • Add credit, send a text, suspend a line
  • Create and price plans and extras
  • Reply to customer messages
opsphone-store.opslabsystems.cloud/admin/lines
Lines
1,208 lines · 942 on a plan
Lines
1,208
+31 this week
On a plan
942
78%
Revenue
$18,420
per month
Unread
4
messages
NumberOwnerPlanData left
555-0142Maria LopezUnlimited 5G∞Open
555-0199Jordan ReyesEssential 10 GB
Open
555-0230Sam OkaforPay as you go$12 creditAdd credit

22Customer portal & status

What customers see

Customers get their own portal, and anyone can check the public status page.

What you can do here

  • Customers see their services, jobs and invoices
  • They accept quotes and pay bills
  • Everyone sees live service status and outages
opsphone-store.opslabsystems.cloud/status
Network status
All systems operational
OPS Mobile networkOperational
OPS Network broadbandPartial outage · Paleto Bay
Power gridOperational
OPS Web hosting & emailOperational
OPS CloudOperational
Last 45 days

NextSee it for real

One login runs the whole city.

Every screen here is in OPS Hub today, linked to what players build and do in game.

About OPS Hub · Network · PowerOpen the AcademyLive statusStaff sign in