Overview
What it does
OPS Data builds and runs the data centres: halls of racks, UPS, cooling and generators. Its servers host OPS Cloud, OPS Web hosting, DNS and email for the whole city.
On OPS Hub
OPS Hub → Data & Cloud and the Operations centre.
On the phone
Engineers take data-centre jobs in OPS Work.
What players physically do
Everything below happens in the world, with your character, where other players can see it.
- Build a hall: racks, UPS cabinet, CRAC cooling, standby generator
- Fit compute, storage, switches and firewalls into racks
- Cable racks to an internet router
- Repair failed drives, PSUs, fans and boards
- Keep the hall cool and on mains power
How the system works
How OPS Data's part of the world fits together — and what breaks when it doesn't.
OPS Data centres & OPS Cloud
Data halls
Racks, UPS, generators and CRAC cooling within 25 m form a hall. Racks need power (UPS or socket), a ToR switch and a CAT6 uplink to an online router.
Heat
Running servers make heat; CRAC units remove 30 kW each. Over 32 °C servers degrade; at 40 °C they shut down until it cools.
Power
On mains the UPS charges; in a power cut it runs on battery (longer at low load), then everything goes dark.
OPS Cloud
Customer VMs are placed on healthy 'cloud' role hosts in their region, restarted elsewhere when a host dies, or left 'host down' / 'waiting for capacity'.
Platform roles
Servers can run OPS Web hosting, OPS DNS or OPS mail. Once a role has servers, that service is down whenever none is reachable — websites time out, lookups fail, mail bounces.
Every job
Every job OPS Data does. Open one to see who it's for, what the customer pays, what the engineer earns, the certificate needed, the parts used and exactly how the server checks the work was really done. A job is only paid when its check passes.
Data centre operations
Keep OPS Data's halls running: replace failed parts, keep power and cooling up, keep racks online and add capacity.
Server fault
No chargeengineer earns $260
A server in the data hall has failed — replace the part ([E] on the rack).
Who it's for
Money
Customer pays nothing (fault, emergency or covered work); the engineer is paid $260 wages when it's signed off. The rest goes to the company.
Certificate
Data centre operations required to accept this job.
How it's created
Raised by a customer, a fault or staff for a specific site.
How the server checks it was really done
The failed server must be repaired and running.
Training: Data centre operations — the full step by step, tools, PPE and hazards for this job.
Data hall overheating Emergency
No chargeengineer earns $320
The hall is too hot — add or repair cooling until it's below the warning temperature.
Who it's for
Money
Customer pays nothing (fault, emergency or covered work); the engineer is paid $320 wages when it's signed off. The rest goes to the company.
Certificate
Data centre operations required to accept this job.
How it's created
Raised by a customer, a fault or staff for a specific site. Emergency: tight SLA, top of the board.
How the server checks it was really done
The hall must be back below the warning temperature.
Training: Data centre operations — the full step by step, tools, PPE and hazards for this job.
Data hall on battery Emergency
No chargeengineer earns $320
The racks are running on UPS battery — restore mains (socket / generator) before it runs out.
Who it's for
Money
Customer pays nothing (fault, emergency or covered work); the engineer is paid $320 wages when it's signed off. The rest goes to the company.
Certificate
Data centre operations required to accept this job.
How it's created
Raised by a customer, a fault or staff for a specific site. Emergency: tight SLA, top of the board.
How the server checks it was really done
The hall must be back on mains power.
Training: Data centre operations — the full step by step, tools, PPE and hazards for this job.
Rack offline
No chargeengineer earns $260
A rack has lost its network — check its ToR switch and the CAT6 uplink to the router.
Who it's for
Money
Customer pays nothing (fault, emergency or covered work); the engineer is paid $260 wages when it's signed off. The rest goes to the company.
Certificate
Data centre operations required to accept this job.
How it's created
Raised by a customer, a fault or staff for a specific site.
How the server checks it was really done
The rack must be back online through its switch and uplink.
Training: Data centre operations — the full step by step, tools, PPE and hazards for this job.
Add cloud capacity
No chargeengineer earns $420
OPS Cloud is running out of room — install and bring online more compute servers set to the cloud role.
Who it's for
Money
Customer pays nothing (fault, emergency or covered work); the engineer is paid $420 wages when it's signed off. The rest goes to the company.
Certificate
Data centre operations required to accept this job.
How it's created
Raised by a customer, a fault or staff for a specific site.
How the server checks it was really done
2 new compute servers must be installed and running for OPS Cloud.
Parts used from company stock
Training: Data centre operations — the full step by step, tools, PPE and hazards for this job.
Training & safety
Each group of jobs has a course in OPS Academy: the lesson below, a health & safety module, an exam and a practical. You can read all of it here, or take it on OPS Hub → Classroom, in the OPS Academy app on the phone or laptop, or at opsacademy.sa in game.
Data centre operations · certificate required
Data centre operations
Keep OPS Data's halls running: replace failed parts, keep power and cooling up, keep racks online and add capacity.
Overview
A data hall is racks of servers with a UPS (on mains or a generator), CRAC cooling and network uplinks. Every running server makes heat. If cooling can't keep up, the hall warms, servers degrade at 32 °C and shut down at 40 °C. On battery, the UPS runs out. A rack needs a ToR switch and CAT6 to an online router. OPS Cloud customers' servers run on these hosts: when hosts fail, their servers restart elsewhere or go down, and OPS Web, DNS and mail can depend on them too.
The equipment — and what it does
Holds servers, storage, switch and firewall by rack unit.
/towers → OPS Data. [E] on the rack → Install kit / the unit → Repair, Power, Role.
Halcyon C1/C2 run cloud VMs or OPS services; S4 is storage.
Installed into the rack from [E] → Install kit.
Puts the rack's servers on the network. No switch, no network.
Install kit → Meridian TOR-48X.
Keep racks powered through power cuts.
/towers → OPS Data → Racks & power. The UPS needs a socket within 3 m or a generator in the hall.
Removes 30 kW of heat each.
/towers → OPS Data → Cooling. Needs a socket within 3 m.
Tools & protective equipment
Configures routers, NVRs and servers, runs speed tests and opens OPS Hub.
Tightens electrical terminals and rack rails to the correct torque — not too loose, not stripped.
Shows hot spots: overloaded cables, failing fans, blocked server airflow.
Fits RJ45 plugs onto CAT6 and proves all eight cores are connected in the right order.
Grounds you so static electricity doesn't destroy server and network boards.
Step by step
- Read the alertOPS Hub → Data & Cloud shows which rack, unit and problem.
- Go to the rackSet GPS to the job address (the data hall).
- Diagnose[E] on the rack: power source, online, hall temperature and each unit's status and fault.
- FixFault: the unit → Repair. Cooling: add or plug in CRAC units. Power: give the UPS mains or a generator. Network: fix the switch / CAT6 uplink. Capacity: install new compute servers.
- ConfirmCheck the hall is healthy and the unit shows Running and online.
- CompletePress Check on the job.
Health & safety — hazards and controls
Static destroys server components.
Wear an ESD wrist strap when handling boards and drives.
Heavy kit such as racks, UPS cabinets and cable drums can injure your back.
Lift with your legs, keep loads close, and use two people or a trolley for anything over 25 kg.
Mains voltage can give a fatal shock and cause burns.
Never open powered kit. Isolate and prove dead with a voltage tester before touching terminals.
Overheated halls and loud fans.
Limit time in hot aisles, use hearing protection.
What goes wrong if it's done badly
Servers degrade at 32 °C and shut down at 40 °C, cloud servers go down, and the cooling check needs cooling ≥ the full demand.
The battery drains, every rack goes dark, and customers' servers and OPS services fail.
Everything in it is unreachable — the rack offline job stays open.
Only 'cloud' role servers add capacity; the capacity check counts those.
Assessment
Certificates
| Certificate | Valid for | Needed for |
|---|---|---|
| Data centre operations | 60 days | Server fault, Data hall overheating, Data hall on battery, Rack offline, Add cloud capacity |
Stock & suppliers
Parts this company keeps in stock. Jobs use them up; managers reorder from suppliers with purchase orders, and stock below its minimum raises an alert.
| Part | Unit | Cost | Reorder below | Supplier |
|---|---|---|---|---|
| Halcyon C1 compute (1U) srv-c1 | each | $4,800 | 1 | Halcyon Systems 6 h delivery · 60 days |
| Halcyon C2 compute (2U) srv-c2 | each | $9,800 | 1 | Halcyon Systems 6 h delivery · 60 days |
| Server PSU psu | each | $220 | 2 | Halcyon Systems 6 h delivery · 60 days |
| Server drive 7.68 TB disk | each | $640 | 4 | Halcyon Systems 6 h delivery · 60 days |
| Fan module fan | each | $45 | 3 | Halcyon Systems 6 h delivery · 60 days |
| Server motherboard board | each | $1,900 | 1 | Halcyon Systems 6 h delivery · 60 days |
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